Our limited edition Holiday bauble with our Cleansing Copines is back again this year!  The perfect gift to spoil someone special or a loved one this festive season.  They will add a unique touch to their home décor. 

Grab them now as they are limited stock!

How to Use + Wash

Wear the scrunchies on each wrist before washing your face.  Gently pat dry your face. Hang them separately on your towel rack or use extra large laundry pegs to hang on the towel rack after use. 

How to wash

We truly care for your skin so we recommend you to wash the scrunchies as soon as you receive them the first time before use. 

For regular washing, we recommend washing the scrunchies at least once a week to keep your skin clear!  Use a delicate laundry bag (we love the ones made for bras!), throw them into your next washing cycle with the white colours in cold water.

Shipping + Returns

To learn more about our Shipping policy and Return policy 

Australian Orders

We offer FREE Aus-wide shipping for orders over $50.  For orders under $50, we offer a flat rate standard shipping rate of $11.  For express shipping is available for $15.

METRO - 3-4 working days

REGIONAL - 5-7 working days

RURAL - 8-10 working days

Once orders are placed, they cannot be edited, added to or canceled.  In any of the cases, please cancel the order within 24 hours by using the Contact us form here and place a new order.

If you place an order over the weekend or public holiday, it will be processed and shipped the next business day (i.e. Monday-Friday). 

If you have further issues with placing or cancelling an order, please use the form via Contact us.  We will get back to you as soon as possible.

Cleansing Copines - Holiday 2023: we are doing our best to carefully pack these items into a mailer box with protective packaging inside.  We will be taking photos of each baubble prior to packing as evidence that they were in good condition.  

Returns

To be eligible for a return/exchange, please check that you meet the below conditions before submitting a request. 

You can submit a return within 14-days of your purchase date via our Contact us form here

Your request will only be accepted and processed with a valid proof of purchase (e-receipt, e-gift receipt) and a photo evidence of the item(s).

Final Sales items/ Cleansing Copines Christmas 2023 - are not eligible for a change of mind return, unless deemed faulty or damaged from transit.

All refunds will be processed to your original method of payment. Once we have processed your return, we will notify you via email that your refund will be processed to your original method of payment.  Please allow your bank up to 10 working days to to clear the funds back your nominated bank account.

Refund: the product is in a new, unused, unopened and sealable condition.

Exchange: only defective items or received the incorrect item(s).

All shipping costs, lost and damages during transit for the return is the responsibility of the customer. 

FAQ

Is it one-size fits all? 

Yes, they are!

Can I use it as a hair scrunchie?

If you intend to use the Cleansing Copines for your hair, we recommend you to purchase another pair.  The main reason is that any bacteria or oil buildup from your hair going to your scrunchies can potentially contribute to causing acne. If you're not too sure when you used it last, always wash them first!

How do you keep them dry after use?

We recommend you to hang them in your bathroom area where is enough fresh air circulating and preferably direct sunlight!  We also like to use extra large laundry pegs to hang them. 

Why did you choose Bamboo fabric?

Our Bamboo fabric feels softer and is going to be more gentle to the skin while still looking cute on your wrists!

How often should I wash them? 

We recommend at least once a week so it would be handy to have at least 2 pairs of the Cleansing Copines!  It's just like replacing your pillowcase every week, so we recommend you to do the same with these scrunchies.

Do you offer the scrunchies in other colours? 

We would love to know if this is something that our community love to have in different colours and we will definitely consider to add them to our next launch!

What is the minimum spend for free shipping? 

The minimum spend for an order is AUD$50.